Policies

Welcome to Bixby Cove Cabins and thank you for being our guest. Our goal is to provide a clean, safe and enjoyable environment to stay in while keeping our pricing affordable. We realize that you have choices and we want to make your stay with us a memorable experience so that you will stay with us again and recommend us to your friends and family.   Keep in mind that these properties are privately owned and scattered over mixed rental and residential areas. We ask that you respect your neighbors and maintain noise levels to acceptable limits.  Making a reservation in our reservation portal will ask you agree to abide by policies in order to submit a reservation request. We ask that you read these policies prior to making a reservation. Relax and enjoy your stay. 

Guest Privacy Policy:

We respect and are committed to protecting your privacy. Registered guests who may have other guests staying or visiting them are responsible for providing driving directions and entry codes. Bixby Cove Cabins will not provide this information to anyone other than the person/persons listed on the reservation. We will also not confirm the names of the registered guests to anyone other than the person who is listed on the reservation. 

Minimum Stays/Pet Policy

 A 2-night minimum stay is required on reservations. Pets accepted with a non-refundable pet deposit $50.  Do not allow dogs to get on the furniture.  Crate your pet if you leave the property.  Animal droppings and excessive cleaning due to pet hair removal will incur additional charges. Failure to claim pets on the reservation,  make us aware you are bringing pets or not following per policies allowing to get on furniture or not crating pet while away from the property shall be subject to pet fees being applied up to the rate of $100.00 per day or immediate eviction without refund.  Personal pets not belonging to registered guests are not allowed at the properties without approval from Bixby Cove Cabins. 

Check In/Out

Check-in is a self-check-in procedure. There is no centralized check-in office. Your reservation will have detailed driving directions and door access codes. Please print reservation confirmation so you will have detailed driving directions. Relying on retrieval via email while in the area is not guaranteed. Please follow the check-in time procedures. Each cabin is like cleaning a house and not a hotel room. We need the full amount of time allocated to properly clean the cabin. 

Firewood and Campfires

Firewood can be purchased and the delivered to your cabin prices are $40.00 1/4 rick, $75.00 for 1/2 rick, 150.00 for full rick. Firewood request needs to be requested at the time the rental is made.  Requests made after arrival at the cabin may take one day or longer to deliver.   Refunds cannot be given for unused firewood. Please note that it is against the law to leave campfires unattended. Fire bans may be issued by local authorities and state officials at any time and are not within our control.  If a fire ban is issued all firewood ordered will be canceled and refunds are given for any firewood not delivered.  No other refunds for firewood will be issued.  Please do not forage for firewood or cut trees around cabins. If trees are cut down or damaged a replacement charge will be added to your stay. 

Grills

Please use caution when grilling at the cabin. The grills we provide will get very hot especially when the cover is left closed. DO NOT LEAVE GRILL UNATTENDED WHEN GRILLING. This may cause your food to burn. We clean each grill after every guest but there may be grease in the bottom of the grill. If the grill is left on and unattended this grease may flame and cause burning of food.  Using charcoal or firewood in a gas grill will ruin the gas grill and the guest on the reservation will be responsible for the cost to replace the grill. 

Quiet Hours

Cabins are to avoid playing excessively loud music outdoors at any time during your stay. Please observe quiet hours from 9:00 P.M. until 7:00 A.M. During the quiet hour's loud noises such as shouting, screaming, or playing loud music outside are prohibited.   Excessive noise outside during quiet hours may be cause for immediate eviction from property without refund.   Please note that the other homes in the area are privately owned and are not managed by Bixby Cove Cabins is not restricted by our policies.  We do not have control over noises, therefore, no discounts or refunds shall be given for noise issues. 

Weddings

We do not allow weddings or wedding receptions on properties. 

Items Lost or Left Behind

Bixby Cove Cabins shall not be responsible for items left or lost in any cabin by the guest. Personal items left behind will be mailed to the customer with a minimum fee of $25.00 to cover the retrieval of the item and also a fee of shipping and handling charges will be added to the guest charges. Bixby Cove Cabins will look for items left behind and may charge a $25.00 fee to look for the items. Items retrieved from the cabin and not claimed within 30 days of scheduled departure will be discarded.  

Damages

Damages to cabin or grounds including trees will be repaired and cost to repair and replace will be billed to the reservation. 

Tents and RV’s

Guests may not utilize tents or RV’s without prior approval from Bixby Cove Cabins. 

Fireworks and Loud Noises

The shooting of fireworks are not permitted on properties. Loud noises such as shooting of guns and playing loud music outside are not permitted on the properties. Violation of these policies may subject property guests to immediate eviction from property without refund of reservation fees. Guests who use fireworks on the property and leave trash will be charged an excessive cleaning fee. 

Smoking

Smoking is not allowed inside of living areas of properties. You may smoke on the porches. Please do not leave butts on the grounds. Smoking in a cabin will incur a minimum $500 cleaning fee plus any cost associated with accommodating future guest stays in the cabin due to smoke smell. Smoking in the cabin can be cause for immediate eviction from the property without refund of reservation fees paid. We enforce this policy strictly. 

Internet

Internet service is provided at no charge and Bixby Cove Cabins is not responsible for outages or compatibility with guest computers. Guests may not use the cabin internet service in a manner that violates any local, state, federal or international law or regulation, including but not limited to fraudulent and obscene activity. .

Firearms and Airguns

Please take your firearms home with you.  Airguns (some examples are bb guns, pellet guns, paintball guns) and firearms are not allowed to be shot for recreational purposes on the properties.  Discharge of airguns or firearms on properties can be ground for immediate eviction without a refund for the remainder of the stay.

Privacy Policy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you make a reservation on our site. We will not sell your personally identifiable information to anyone. 

Property Electronic Equipment

A $100 fee will be imposed for tampering with electronic equipment that causes a service call. Do not unhook, disconnect any electronic equipment for video games or other devices. Video games may be connected to available HDMI slots only. Housekeeping will check electronics before arrival to ensure they are in working order. 

Liability

All outdoor activities involve certain inherent risks of injury up to and including death. Every effort will be made to secure and make safe all the facilities under our management. It is expressly understood and agreed that neither the owner, nor the management company of said premises, shall be liable for any damages or injury to guest, guest’s guests or their families, or to any of owners property from whatever cause arising from the occupancy or use of the premises by guests and their family and guests. Neither cabin owners, norwww.bixbycovecabins.com, shall be held liable or responsible for any violation of these terms.